Customer Service: Learn why customer service skills are
important, the keys to quality service and the 10 deadly
”
sins
”
of customer service. This workshop will be Wednesday, Jan. 21
from 5:30 to 7:30 p.m. at the Gavilan College SBDC offices at 8351
Church St., Building E in Gilroy. The cost of this workshop is $20
payable in advance or at the door. To register, call
408-847-0373.
Customer Service: Learn why customer service skills are important, the keys to quality service and the 10 deadly “sins” of customer service. This workshop will be Wednesday, Jan. 21 from 5:30 to 7:30 p.m. at the Gavilan College SBDC offices at 8351 Church St., Building E in Gilroy. The cost of this workshop is $20 payable in advance or at the door. To register, call 408-847-0373.
Business Marketing: This class is an overview of basic marketing strategies. The workshop will be Wednesday, Jan. 21 from 1 to 3 p.m. at the Gavilan College SBDC offices at 8351 Church St., Building E in Gilroy. The cost of this workshop is $20 payable in advance or at the door. To register, call 408-847-0373.
Retail Stores: This free eight hour training course will help you learn the basics of working in retail. The first workshop will be held Friday, Jan. 23 from 8 a.m. to 5 p.m. at the Gavilan College SBDC offices at the Dry Creek Village Center, 8351 Church Street, Building E in Gilroy. This workshop will be repeated every Friday through June. For more information, call Debi Simmons at 408-847-0373.
Opening a Restaurant: This course is designed for both those with and without experience in the hospitality industry. Topics include build-to-suit, turn key, franchise, fast food and casual and fine dinning. The workshop will be held Wednesday, Jan. 28 from 6 to 9 p.m. at the Gavilan College SBDC offices at the Dry Creek Village Center, 8351 Church Street, Building E in Gilroy. The cost for this workshop is $20 payable in advance or at the door. To register call 408-847-0373.
Business Workshop: Learn how to get started the right way. The class presetns an overview of marketing essentails, produce selection, legal issues, licenses required, risk evaluation, bookkeeping, financing and management issues. The workshop will be held Tuesday, Feb. 3 from noon to 2:30 p.m. at the Gavilan Small Business Development Center Offices located at 8351 Church Street, Building E in Gilroy. The cost for this workshop is $20 in advance or payable at the door. To pre-register, call 408-847-0373.
