According to a
”
Time Magazine
”
poll, 69 percent of U.S. adults say they believe in the
existence of angels; 32 percent claim to have felt an
”
angelic presence
”
in their lives. All three biblical religions affirm the
existence of these spiritual beings which frequently act as
messengers of God.
According to a “Time Magazine” poll, 69 percent of U.S. adults say they believe in the existence of angels; 32 percent claim to have felt an “angelic presence” in their lives. All three biblical religions affirm the existence of these spiritual beings which frequently act as messengers of God. But there are also humans who are referred to as “angels,” people who are so good, so helpful, so caring that they seem to represent God’s presence in human life. Perhaps some people in the survey were contemplating this second type of angel.
There is a nationwide company with more than 400 offices, Visiting Angels Living Assistance Services, which seeks to meet the physical needs of the elderly and adults with special needs while adding a spiritual element to the care offered.
“We recognize the mind-body connection which extensive research has shown can help people cope with illness and disability, even recuperate more quickly,” said Dorie Sugay, executive director of the South County affiliate,
Visiting Angels has a very thorough screening process, only hiring experienced caregivers with excellent references and requiring that every employee possess good English communication skills. Then they run a comprehensive background screening on each applicant. They also focus on intangible traits such as character and personality. When placing a caregiver, the company matches the caregiver’s qualifications to the need and allows the client to select a caregiver he or she can connect with.
Caregivers do not provide nursing services, but they can perform a variety of other useful and necessary services:
– up to 24 hour care
– joyful companionship
– hygiene assistance
– meal preparation
– medication reminders
– light housekeeping
– errands and medical appointments
– respite for family caregivers
A unique feature of the agency is their “15 minute response promise.” If clients call and no one answers the phone immediately, Visiting Angels is committed to calling back within 15 minutes to answer questions or provide other assistance. Furthermore, the agency closely manages the care of clients with regular and frequent communication with its employees and regular client visits.
While any home caregivers can provide physical assistance, Visiting Angels strives to “help the person feel whole.” Convinced through both personal experience and research studies that “religion or spirituality can have real physical manifestation which affect one’s health,” Sugay designed the company’s policies and procedures to enable her staff to also support those with spiritual beliefs. Visiting Angels, however, does not “push” religion or spirituality on clients: “I carefully ascertain during my visit if the client has spiritual beliefs that we need to support for the betterment of health or not; then we design our care plan accordingly,” Sugay said. Although the agency doesn’t guarantee to provide this “spiritual support service” in each individual case, every effort is made to provide help in this area if appropriate.
The South County office of Visiting Angels has enjoyed remarkable growth despite the economic downturn. “People seem to be recognizing the benefits of a company that takes its mission seriously.” During this time, Sugay has given several talks on topics of interest to seniors, such as dementia, fall-prevention and how to tell when aging parents need help. She also writes a regular column for and about the elderly in “Out and About.”
Passionate about supporting clients and families of those afflicted with Alzheimer’s, Visiting Angels has joined the push for early detection by conducting free memory testing in partnership with the Alzheimer’s Foundation of America.
Sugay said her agency has compiled an excellent record of achieving good results with clients because Visiting Angels “goes beyond a laundry list of tasks.” They have a mission to bring more meaning to the lives of clients – seeking every avenue to tap into clients’ interests, to stir-up their passion for life again and to ignite their energy. Sugay has many anecdotes of clients who have achieved “the unexpected” through the dedicated efforts of these “angels on a mission.”
“We have the best of the best!” Sugay said with pride.
For more information about how Visiting Angels may assist the elderly or adults-in-need to continue living in their own homes, receive one-on-one care at a facility or to find someone to make life brighter through companionship, call (408) 846-2988 or visit www.visitingangels.com.
